Rocketwire LLC (“Rocketwire,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why we collect it, how we use and protect it, and the choices and rights you have. It applies to rocketwire.io and any services, forms, or communications we provide.

Information we collect

We collect information in three ways: information you give us directly, information collected automatically as you use the site, and information from trusted third parties who help us operate.

Information you provide

  • Contact details — such as your name, email address, phone number, and company name when you complete a form, subscribe to our newsletter, or email us.
  • Message content — the details you share about your business, projects, and the workflows you would like to automate.
  • Correspondence — records of communications between you and Rocketwire.

Information collected automatically

  • Usage data — pages visited, links clicked, time on page, and referring URLs.
  • Device data — browser type, operating system, screen size, and general (city-level) location inferred from your IP address.
  • Cookies and similar technologies — small files used to remember preferences and understand how the site is used (see the Cookies section below).

How we use your information

We use the information we collect for the following legitimate business purposes:

  • To respond to your inquiries and provide the services or information you request.
  • To schedule and conduct automation audits, consultations, and project work.
  • To send you administrative messages, updates, and — where you have opted in — marketing communications such as our newsletter.
  • To operate, maintain, secure, and improve our website and services.
  • To analyze usage trends so we can make our content and services more useful.
  • To comply with legal obligations and enforce our agreements.

We do not sell your personal information, and we do not use it for automated decision-making that produces legal or similarly significant effects about you.

Where applicable law (such as the EU/UK GDPR) requires a legal basis, we rely on:

  • Consent — for example, when you subscribe to marketing emails. You may withdraw consent at any time.
  • Contract — to take steps at your request before entering into, or to perform, a contract with you.
  • Legitimate interests — to operate and improve our business, provided those interests are not overridden by your rights.
  • Legal obligation — where we must process data to comply with the law.

Cookies and tracking

Cookies are small text files stored on your device. We use a small number of cookies and similar technologies to keep the site working, remember your preferences, and understand aggregate usage.

  • Essential cookies — required for the site to function and cannot be switched off in our systems.
  • Analytics cookies — help us understand how visitors use the site so we can improve it. These are only set with your agreement where required.

You can control or delete cookies through your browser settings. Blocking some cookies may affect how the site works. Our site does not respond differently to “Do Not Track” signals at this time, but we keep tracking to the minimum needed.

How we share information

We share personal information only as needed and never sell it. We may share it with:

  • Service providers — vendors who host our site, deliver our email, or provide analytics, bound by contract to protect your data and use it only on our instructions.
  • Professional advisors — such as lawyers or accountants, where necessary.
  • Authorities — when required by law, subpoena, or to protect the rights, safety, and property of Rocketwire, our clients, or others.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

Data retention

We keep personal information only for as long as necessary to fulfil the purposes described in this Policy, including to satisfy legal, accounting, or reporting requirements. Inquiry and project records are generally retained for the duration of our relationship and for a reasonable period afterward; marketing contact details are kept until you unsubscribe. When data is no longer needed, we securely delete or anonymize it.

How we protect your information

We use appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. These include encryption in transit, access controls, and regular reviews of our practices. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. If we become aware of a breach that affects your personal information, we will notify you and any regulator as required by law.

Your privacy rights

Depending on where you live, you may have some or all of the following rights regarding your personal information:

  • Access — request a copy of the information we hold about you.
  • Correction — ask us to correct inaccurate or incomplete information.
  • Deletion — ask us to delete your information, subject to legal exceptions.
  • Restriction and objection — ask us to limit or stop certain processing.
  • Portability — receive your information in a portable format.
  • Withdraw consent — where we rely on consent, withdraw it at any time.
  • Opt out of marketing — unsubscribe using the link in any marketing email.

To exercise any of these rights, email us at [email protected]. We will respond within the timeframe required by applicable law. You also have the right to lodge a complaint with your local data protection authority.

U.S. state privacy rights

If you are a resident of California or another U.S. state with a comprehensive privacy law, you have the right to know what personal information we collect, to request its deletion or correction, and to opt out of the “sale” or “sharing” of personal information. Rocketwire does not sell personal information or share it for cross-context behavioral advertising. We will not discriminate against you for exercising any of these rights.

Children’s privacy

Our Services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

International transfers

Rocketwire is based in the United States, and information we collect may be processed in the U.S. or other countries. Where we transfer personal information across borders, we use appropriate safeguards, such as standard contractual clauses, where required by law.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we do, we will revise the “Last updated” date above and, for material changes, provide a more prominent notice. We encourage you to review this Policy periodically.

How to contact us

If you have questions or requests about this Privacy Policy or your personal information, contact us at:

Rocketwire LLC
1035 Belvidere St, Ste 290, El Paso, TX 79912
Email: [email protected]
Phone: +1 (915) 213-4700

This document is provided for general informational purposes and does not constitute legal advice. If you have questions, contact us at [email protected].